Terms of sale

Terms and Conditions of Sale

Last Updated: March 2026

These Terms and Conditions of Sale govern all purchases made through the website operated by Kinetic+.

By placing an order on this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions without reservation.

Purpose

These Terms and Conditions define the rights and obligations of both parties in connection with the sale of products offered by Kinetic+.

They apply to all orders placed through our website.

Products

Kinetic+ strives to present its products as accurately as possible.

Product photographs, descriptions, images, and specifications are provided for informational purposes only.

Minor variations may occur, particularly regarding:

  • Colors

  • Visual dimensions

  • Materials

  • Finishes

  • Appearance across different screens and devices

Kinetic+ reserves the right to modify, update, or discontinue any product at any time without prior notice.

Pricing

Product prices are displayed in the currency shown at checkout.

The applicable price is the one displayed at the time the order is confirmed.

Kinetic+ reserves the right to modify prices at any time. However, once an order has been successfully placed, the confirmed purchase price remains guaranteed.

Any applicable shipping fees, taxes, or additional charges are displayed before payment is completed.

Orders

Any order placed through the website constitutes a binding offer to purchase.

An order is considered accepted once the customer receives an order confirmation email.

Kinetic+ reserves the right to refuse or cancel an order in situations including, but not limited to:

  • Suspected fraud

  • Incorrect or incomplete information

  • Payment issues

  • Product unavailability

  • Unusual or abusive ordering activity

If an order is canceled, the customer will be notified as soon as reasonably possible.

Payment

Payments may be made using the payment methods available at checkout, including:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Other supported payment methods displayed during checkout

Payments are processed through secure third-party payment providers using industry-standard encryption technologies.

Kinetic+ does not store complete payment card information.

Shipping and Delivery

Once an order has been confirmed:

  • The order is processed

  • Quality checks may be performed when applicable

  • The order is transferred to the shipping carrier

  • The product is delivered to the customer

Estimated Delivery Times

Estimated delivery times are as follows:

  • Processing time: 1–3 business days

  • Shipping time: 5–12 business days

  • Estimated total delivery time: 6–15 business days

These delivery estimates are provided for informational purposes only and may vary depending on:

  • Order volume

  • Logistics constraints

  • Weather conditions

  • Peak shopping periods

  • Carrier delays

  • Customs inspections

  • Unforeseen circumstances

Kinetic+ cannot guarantee an exact delivery date.

Right of Withdrawal and 90-Day Money-Back Guarantee

Customers benefit from our 90-Day Money-Back Guarantee, valid for 90 days from the date of delivery.

To request a return or refund, customers must contact Kinetic+ customer support.

Full details regarding eligibility, procedures, and exclusions are available in our Return & Refund Policy.

Refunds

Processing Time

Refunds are generally processed within 14 business days after the returned product has been received and inspected.

Refund Conditions

Returned products should:

  • Be returned in acceptable condition

  • Not be intentionally damaged

  • Include original packaging whenever possible

Defective or damaged products may qualify for:

  • A replacement product

  • A full or partial refund

  • Another appropriate resolution

Refund Method

Refunds are issued using the original payment method used for the purchase.

Bank processing times may vary depending on the customer's financial institution.

Product Use

Products must be used:

  • For their intended purpose

  • In accordance with any provided instructions

  • In compliance with applicable laws and regulations

Kinetic+ shall not be liable for damages resulting from:

  • Improper use

  • Misuse

  • Failure to follow instructions

  • Unauthorized modifications

Limitation of Liability

Kinetic+ shall not be liable for damages arising from:

  • Improper use of products

  • Use contrary to instructions

  • Unauthorized modifications

  • Force majeure events

  • Circumstances beyond our reasonable control

To the fullest extent permitted by law, Kinetic+'s liability shall be limited to the amount paid for the relevant order.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations.

In the event of a dispute, both parties agree to seek an amicable resolution before initiating legal proceedings.

Contact

If you have any questions regarding an order, return, refund, or these Terms and Conditions of Sale, please contact us:

Kinetic+

Website: getkinetic.com

Customer Support: contact@getkinetic.com

Our support team typically responds within 24 to 48 business hours.